Shipping policy
Shipping Policy for Puffie Slippers
Thank you for choosing Puffie Slippers! We are dedicated to providing you with comfortable, stylish slippers and ensuring that your purchase reaches you in a timely manner. Here’s everything you need to know about our shipping process:
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Free Standard Shipping: All orders come with free standard shipping. No additional charges will be applied to your order for standard delivery.
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Delivery Timeframe: Due to the current high demand, please expect your order to be delivered within 7-10 business days. We appreciate your patience as we work diligently to get your order to you as quickly as possible.
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Order Processing: Orders are processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
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Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing the next business day.
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Returns and Exchanges: If you have concerns about your order or need to make a return or exchange, please refer to our Returns and Exchanges policy or reach out to our customer service for assistance.
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Customer Service: Should you have any queries or concerns related to shipping or anything else, please do not hesitate to contact us at kaila@puffieslippers.com. We are here to help!
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Additional Information: Please note that once the package has left our facility, the delivery timeline is an estimate and can be subject to factors out of our control, such as postal delays or extreme weather conditions.
Thank you for shopping with Puffie Slippers! We are grateful for your support and trust in us. Your comfort and satisfaction are our top priorities.
